TERMS & CONDITIONS
1. Payment
We accept payment for online orders through most credit and debit cards (e.g. Visa, MasterCard, American Express). This service is facilitated by Stripe, ensuring secure transactions.
2. Pricing
Our prices are listed in US Dollars (USD), and payment transactions will be processed in your preferred currency via Stripe.
3. Import Duties and Taxes
Please note that your order may be subject to import duties and taxes, which we cannot control as they are imposed by your tax and customs office. As the customer and importer of the goods, you will be responsible for these charges.
4. Shipping Policy
Please allow 7-14 business days for the dispatch of all made-to-order items. Shipping costs are calculated at checkout based on the destination of your order.
5. Returns and Exchanges
All made-to-order items are non-refundable and non-returnable once purchased, except for unused damaged items, which can be exchanged within 7 days of delivery if accompanied by proof of purchase and the original packaging. The customer will be responsible for arranging and paying for the return of any item(s) to us. We strongly recommend using a reputable courier service, as R ú Y ī is not liable for any loss or damage incurred during the return.
6. Delivery Charges
All delivery charges are non-refundable.
7. Limitation of Liability
R ú Y ī is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the product.
8. Governing Law
These terms and conditions are governed by the laws of [your jurisdiction]. Any disputes will be resolved in accordance with these laws.
9. Approval of Card Transactions
Upon approval of the card transaction, the amount payable is reserved immediately, and you will receive a confirmation email.
10. Rejected Transactions
If the card transaction is rejected, your order will be canceled. Please contact your bank or card provider for further information.